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TransActive Programs

In light of recent media events negatively portraying transgender children, youth, their families and their medical providers, TransActive needs your support more than ever.

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Mission:
TransActive Gender Center provides a holistic range of services and expertise to empower transgender and gender diverse children, youth and their families in living healthy lives, free of discrimination.

Front Desk Advocate

TransActive Front Desk Advocate

Join the TransActive Gender Center team as a volunteer Front Desk Advocate!

TransActive Gender Center is seeking a Front Desk Advocate experienced in creating a warm and welcoming environment for clients seeking support. TransActive Gender Centers provides a holistic range of services and expertise to empower transgender and gender diverse children, youth and their families. The Front Desk Advocate plays an important role in assisting clients reaching out for support by providing information about the services TransActive offers as well as community resources and referrals.

Responsibilities include, but are not limited to:

  • Maintaining and updating the TransActive Community Resource Guide
  • Respond to all resource and referral requests
  • Answering incoming calls, redirecting them if necessary and taking messages
  • Check, sort and forward emails
  • Greeting and welcoming clients
  • Collect payment from clients
  • Variety of office related tasks

Qualifications:

  • Knowledge and experience working with the transgender and gender diverse community
  • Ability to effectively and compassionately communicate with individuals inside and outside the transgender community.
  • Customer service experience with strong communication and people skills
  • Knowledge of basic office procedures and familiarity with office machines (fax, printer etc.)
  • Excellent knowledge of MS Office (especially Excel and Word)

Volunteer Requirements:

  • Ability to pass a background check
  • Attend a volunteer orientation and HIPAA training
  • Ability to volunteer for at least one weekly 4 hour shift for a minimum of 6 months
    Shifts available Wed – Fri from 10A – 2P or 2P –6P

Everyday TransActive volunteers make a difference in the lives of transgender and gender diverse children, youth and their families. To join our team, please to download and fill out the Volunteer Application. When completed please email the application to volunteer@transactiveonline.org